I'm very saddened, and sorry, to hear of Stephen's passing. I started working at Lords when I was quite young, shy, and speaking to much older people seemed daunting. Stephen was always very friendly, always approachable, and he had such a calming soothing presence to him - and he was funny, with a great sense of humour! One of the few great characters you're lucky enough to meet in your lifetime - I'm honoured to have known him.